C-Speak: The Language of Executives
PNC C-Speak: The Language of Executives, features frank and lively conversations on leadership and life. Hosted by Carolyn Jones, market president and publisher of the Boston Business Journal, far left; Jon Bernstein, regional president of PNC Bank; and Saskia Epstein, senior vice president, client and community relations, with PNC Bank, each episode profiles a well-known local business leader and explores their personal career path and today’s most pertinent business topics. Hear their stories, including pivotal highlights from their lives and forward-thinking insights. Listen here and subscribe to PNC C-Speak at Apple Podcasts, Spotify or wherever you get your podcasts.
C-Speak: The Language of Executives
Sarah Iselin, president and CEO of Blue Cross Blue Shield Massachusetts, on the company’s mission and her leadership philosophy
For Sarah Iselin, president and CEO of Blue Cross Blue Shield Massachusetts, being raised by parents who led “lives of service” has had a huge impact on her career choices – including her current executive role with a mission-driven, not-for-profit health care plan.
“Our new mission is to show up for everyone like they're the only one,” says Iselin on this episode of the PNC C-Speak podcast. “And our core values are (to) be the example, do what's right, not what's easy, be kind, act with humility and heart, be courageous, ask questions, seek diverse perspectives, bring bold ideas and make them happen and be community focused, always.”
Listen to the episode to hear more from Iselin about:
- De-stigmatizing mental health. (9:44)
- How the company uses AI to provide care. (13:25)
- Her advice for career novices. (19:09)
- What’s driving her company’s commitment to DEI. (23:08)
Download a transcript of the podcast.